Uche Ebi

Customer Service Executive

Uche is a Customer Service Executive with the Alpharosso Management Company
(AMCO Africa) and he brings more than 14 years experience working in Healthcare,
Insurance, Construction, and Media in Nigeria He has a background specifically focused in the services industry and is an experienced entrepreneur.

As a avid customer service professional, Uche’s experience includes developing strategy for
improved customer experience, mapping customer journey, stakeholder engagements,
optimizing service delivery time, and improving customer satisfaction levels Uche drives
customer engagement, and leads customer service improvement initiatives And he leverages
on his m ulti year experience supporting and leading customer service operations to serve and
support customers on their facility management and maintenance concerns.

Prior to AMCO Africa, Uche worked as head of QHSE Sparkles Press Administrative and Logistics Manager at Arcmetals Constructions Company Marketing Executive at Mutual Benefits and Customer Service at Opti Care Eye Clinic .Uche is also a passionate free lance writer and has written multiple contemporary novels.

Uche has a Bachelors Degree in Sociology and Anthropology, from the University of Nigeria
Nsukka, Enugu State, Nigeria, and she speaks fluent English, Igbo, and Yoruba